Privacy Policy
Last updated: April 2025
This Privacy Policy explains how The Bastian ("we", "us", "our") collects, uses and protects your personal data when you visit our website or use our services. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
The Bastian is a restaurant located at 172 High St, Dudley, DY1 1QD. You can contact us at info@thebastian.co.uk or by calling 07575 248239.
What Data We Collect
We collect and process the following personal data:
- Contact enquiries: name, email address, phone number and your message.
- Table bookings: name, email address, phone number, preferred date and time, number of guests and any special requirements.
- Technical data: IP address and browser user agent, collected automatically when you submit a form, for security and fraud prevention purposes.
We do not collect payment card data through this website.
How We Use Your Data
We use your data to:
- Respond to your enquiries and questions.
- Process and manage your table booking requests.
- Send confirmation emails relating to your enquiry or booking.
- Protect against spam, abuse and fraudulent submissions.
Legal Basis for Processing
We process your data on the basis of contract performance (processing your booking) and legitimate interests (responding to enquiries and preventing abuse). We do not use your data for marketing without your explicit consent.
Data Retention
We retain your contact enquiries and booking records for up to 24 months, after which they are securely deleted. Security logs (IP addresses) are retained for a maximum of 30 days.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to processing based on legitimate interests.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, contact us at info@thebastian.co.uk.
Third Parties
We do not sell or share your personal data with third parties for marketing purposes. Your data is stored on a UK-based web hosting server. We use Google Maps embedded on our website, which is subject to Google's Privacy Policy.
Cookies
We use a single first-party cookie to store your cookie consent preference. See our Cookie Policy for full details.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after any changes constitutes acceptance of the updated policy.